Privacy Policy
Last Updated: [Leave space]
1. Data Controller
This Privacy Policy regulates the processing of personal data carried out by Mobeon Sports Management S.L. (hereinafter, “Mobeon Sports”), with Tax ID (CIF) B56387061, and registered office at [provide full address], contact email [provide email].
2. Data Collection and Methods
We collect personal data through:
- Contact forms
- Newsletter subscriptions
- Commercial inquiries
- Booking or placement requests
- Payment processes (Stripe / POS / Transfers)
- Cookies, analytics, and tracking (Google Analytics, Meta Pixel)
- Social media interactions
The data collected may include:
- Identification data (first and last name)
- Contact details (email, phone number)
- Payment data (managed by third parties)
- Preferences, interests, or specific requests
- Browsing data (cookies, IP address, device information, etc.)
3. Purposes of Processing
We process data to:
- a) Respond to inquiries and requests.
- b) Manage bookings, payments, and contracted services.
- c) Send information regarding activities, programs, and content.
- d) Conduct commercial actions based on legitimate interest.
- e) Analyze website usage to improve user experience.
- f) Comply with legal and tax obligations.
4. Legal Basis
The legal bases for processing are:
- Performance of a contract: When purchasing or organizing an experience.
- Consent: For newsletters and contact forms.
- Legitimate interest: For reasonable commercial marketing.
- Legal obligation: For invoicing and tax purposes.
5. Minors
Our services are aimed at families and youth players (minors), but the booking, payment, and formalization process is always performed by an adult (parent/mother/legal guardian). We do not collect data from minors directly without adult intervention.
6. Data Transfers and Recipients
We may share data with:
- Technology providers (hosting, CRM, email marketing).
- Payment gateways (Stripe, POS, banks).
- Analytics and marketing services (Google Analytics, Meta Pixel).
- Logistics providers related to sports programs (only when necessary).
In cases of international data transfers (e.g., Meta or Stripe in the USA), safeguards provided by the GDPR (Standard Contractual Clauses, etc.) will be applied.
7. Data Retention Period
- Inquiries: Up to 12 months.
- Clients: Up to 6 years (due to tax obligations).
- Marketing: Until consent is withdrawn.
- Cookies: Based on type (refer to the Cookie Policy).
8. User Rights
You may exercise the following rights: Access, Rectification, Erasure (Right to be forgotten), Objection, Portability, Restriction of processing, and Withdrawal of consent.
To exercise these rights, please contact: [email]
If you consider it necessary, you may file a claim with the AEPD (Spanish Data Protection Authority).
9. Security
We implement technical and organizational measures to protect your data. While no system is 100% secure, we apply industry standards aligned with the technology and sports sectors.
10. Changes to the Policy
We may update this Policy. The «Last Updated» date at the top will indicate when the most recent changes were made.